To know your policy details on line through IVRS (Interactive Voice Response system) in the following cities, please dial 1251 (4 digits only). We have 45 IVRS centers providing all types of information on policy servicing.
This facility is available 24×7 and the cities having IVRS centers are as follows;
Visakhapatnam,
Vijayawada,Cuttack,
Patna,
Jamshedpur,
Asansol,
Shilong,
Ranchi,
Hazaribagh,
Jammu,
Shimla,
Rajkot,
Surat,
Vadodara,
Mysore,
Dharwad,
Kozhikode,
Trivandrum,
Agra,
Allahabad,
Bareilly,
Kanpur,
Varanasi,
Kota,
Amritsar,
Jalandar,
Ludhiana,
Bhopal,
Jabalpur,
Gwalior,
Meerut,
Jodhpur,
Lucknow,
Coimbatore,
Madurai,
Salem,
Thanjavur,
Pondicherry,
Goa,
Kolhapur,
Nagpur,
Nashik,
Aurangabad,
Gorakhpur and
Raipur.
To avail IVRS facilities from any of these centers just dial 1251 which is a
unique telephone number. From any place other than the above mentioned
45 centers, IVRS can be accessed by dialing the City STD code of the IVRS
center followed by 1251.
IVRS-CUM-INFO CENTERS:- In addition to the above, with a view to helping
customers interact easily from place of their convenience, LIC has set up
INFO CENTERS in the following 12 places. Delhi, Kolkatta, Mumbai, Ahmedabad,
Pune, Hyderabad, Bangalore, Chennai, Jaipur, Indore, Chandigarh and
Guwahati.
Where the information need of the caller goes beyond what can be answered
by IVRS, he has the option to interact with our Info Center Executive. The
access No. is the same (1251).
The INFO CENTERS work from 8 AM to 8PM from Monday to Friday and from 10AM to 6PM on Saturdays. INFO CENTERS provide information on products, policy status, policy servicing, Telephone Nos and addresses of our Offices and any other information the customer would want. To talk to Info Center Executives, from MTNL/BSNL and line. If calling through Mobile or Tata Phone
please dial the below mentioned telephone numbers.
where are the 'below mentioned numbers' ?
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